REFUND POLICY

DigiOcean — https://digiocean.in/

Last Updated: 27 October 2026

At DigiOcean, customer satisfaction is important to us. We want you to feel confident when purchasing our digital products. This Refund Policy explains how to request a refund and what to expect when you purchase from our website.

1. Our 10-Day Refund Policy

We offer a 10-day refund policy for eligible purchases.

If you are not satisfied with your purchase, you may request a refund within 10 days of the purchase date by emailing us at:

Email: humansubehera019@gmail.com

Please include your order number, the email address used for the purchase, and the reason for your refund request so we can review it.

2. Reasons for Requesting a Refund

You may contact us for a refund for reasons such as:

  • You purchased the wrong product by mistake.

  • The digital product was not delivered after successful payment.

  • The download link is broken or the product cannot be accessed.

  • The downloaded file is corrupted or unusable.

  • The product materially differs from its advertised description.

  • You are dissatisfied with your purchase and wish to request a refund.

We may ask for additional information to understand and resolve the issue. Your statutory consumer rights will not be affected by this policy.

3. How to Request a Refund

To request a refund, follow these steps:

  1. Send an email to humansubehera019@gmail.com within 10 days of your purchase.

  2. Use the subject line “Refund Request — DigiOcean Order”.

  3. Include your order number, purchase email address, product name, and reason for requesting a refund.

  4. Our team will review your request and contact you regarding the outcome.

We aim to make the refund process as simple and transparent as possible.

4. Refund Processing Time

Once your refund has been approved, we aim to initiate it within 48 hours.

The time it takes for the money to appear in your account may depend on your bank, UPI provider, payment gateway, or original payment method.

We cannot guarantee that the funds will appear in your account within 48 hours, as external payment providers may require additional processing time.

5. How Refunds Are Issued

Approved refunds will generally be issued through the original payment method wherever possible.

If a refund cannot be processed through the original method, we may contact you to arrange an appropriate alternative, subject to applicable law and payment-provider requirements.

6. Digital Products and Consumer Rights

Our products are delivered digitally and may include eBooks, PDFs, templates, guides, and other downloadable content.

Although we encourage customers to review product descriptions carefully before purchasing, digital delivery does not automatically remove any refund or consumer rights available under applicable law.

If your product is defective, inaccessible, not delivered, or materially different from its description, please contact us so we can investigate and provide an appropriate remedy.

Nothing in this policy is intended to exclude rights or remedies that cannot lawfully be excluded.

7. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund, please contact us.

Website: https://digiocean.in/

Email: humansubehera019@gmail.com

We appreciate your trust in DigiOcean and will make reasonable efforts to handle refund requests fairly and promptly.


DigiOcean — Digital Products Made Simple.